Shipping Integrations

API & Webhook connections to global carriers

3 of 5 Connected

Live Webhooks Active

Real-Time Tracking

How RIVA uses shipping APIs

When a shipment pool is ready, RIVA automatically requests rates from all connected carriers, selects the best option, generates labels, and registers webhooks to receive real-time status updates — which trigger farmer payment and buyer notifications.

🟣

FedEx

Last-Mile & Air

Connected

Real-time tracking, label generation, rate shopping for domestic & international.

Rate Shopping

Label Generation

Real-Time Tracking

Pickup Scheduling

🟤

UPS

Ground & Freight

Connected

Ground, air, and freight shipping with advanced customs clearance for Caribbean routes.

Freight Forwarding

Customs Docs

Signature Required

Carbon Neutral

🟡

DHL Express

International Express

Pending

Specialist in Caribbean and Latin American cross-border express delivery.

Express Delivery

Cross-Border

Temp-Controlled

API Webhooks

🔵

Maersk

Ocean Freight

Pending

Ocean container shipping for bulk agricultural exports from Jamaica & Caribbean to US/EU ports.

Container Booking

Bill of Lading

Port-to-Port

Reefer Containers

🟢

Kingston Freight

Local & Regional

Connected

Local Jamaican freight forwarder specializing in parish-to-port agricultural produce transport.

Parish Pickup

Cold Chain

Port Handling

Customs Broker

Webhook Event Flow

Pool Ready→ Rate Request→ Label Created→ Driver Assigned→ Pickup Confirmed→ In Transit→ Delivered→ Farmer Paid ✓

Each event triggers a webhook from the carrier → RIVA processes it → updates order status, notifies farmer/buyer, and releases payment at the correct stage.